⏰ please try to get to class early - don’t get in an accident over it though - if you arrive after the start of class (and the studio door is unlocked) please quietly join the class.
🗣️ please socialize & get to know each other! this is SO important.
⌚️ if you would like to wear your smartwatch in class or need your phone for emergency purposes - no problem! please make sure you silence all notifications & are not actively using it during class.
🅿️ please do not park in any spots marked 101, 103 & 104 during their business hours
🚨 LES cancellation and no show policy - pre registration is required for our classes and doing so ahead of time is 100% the best policy to ensure you have a spot secured. it is important that you show up for all classes that you have reserved. reserving a spot that you are not going to attend prevents others from the opportunity to reserve that spot in a timely manner and that is unfair to them and the instructor. if you cannot make it to a class you’ve booked please cancel it.
classes must be cancelled at least 2 hours prior to start time (or by 9pm the night before any class that starts prior 9am) through the mindbody app or website, otherwise it will be considered a late cancel or a no-show which will result in a $10 fee per occurrence. this applies to ALL membership levels including monthly subscribers. those who are on a class pack will be charged the $10 late cancel or no-show fee and will have a class credit returned to their pack. i will not accept cancellations on the phone or by email.
the point of the cancellation policy is to encourage everybody to book in a timely manner, cancel within a timely manner, and show up to all classes that have been reserved. i understand things come up and missing a class you had every intention of getting to may happen. if you are ill or have a valid excuse please email to discuss if waiving a late cancel or no-show fee is possible.